1、 24h rapid response
Our company solemnly promises to provide the bid inviter with 24h telephone response, network service support, on-site support, and on-site technical services.
2、 Warranty period and maintenance services
The warranty period is 24 months after the product (including supporting software) is put into operation. The scope of quality warranty includes but is not limited to: product equipment failure caused by equipment itself, internal materials of equipment, parts, manufacturing process, software failure and wear in normal use.
3、 Sufficient spare parts guarantee
Our company will provide corresponding spare parts in the headquarters and offices to ensure the timely and efficient after-sales response of products.
4、 Commissioning and on-site technical guidance
Our company will go to the place designated by the tenderee for commissioning according to the tenderee's requirements and provide on-site technical guidance to the tenderee's staff.
5、 Telephone / network technical support
In the process of product use, our company promises to provide telephone technical support and network technical support to facilitate users to the greatest extent.
6、 Technology upgrade service
In the process of product use, our company promises to provide technology upgrading services.
7、 Technical exchange
During the use of products, our company promises to hold irregular technical exchange activities with users to introduce the world's leading technologies and applications in the industry to users.